FAQ

Q1: How does the Noctuli Steam Eye Mask work?

Each mask contains a natural iron powder core that reacts with oxygen when you open the sealed pouch. It reaches a gentle 104°F (40°C) within 30 seconds — completely self-powered. No batteries, no microwave, no effort.


Q2: How long does the warmth last?

Each mask provides 15–20 minutes of consistent, soothing steam — the ideal duration for your eyes to fully relax and for you to drift off to sleep.


Q3: Is it safe for sensitive eyes or contact lens wearers?

Absolutely. Our masks are dermatologist-tested and made with hypoallergenic, fragrance-free materials. The steam is generated behind a soft barrier — it never directly touches your eyes or lenses.


Q4: Can I sleep with it on all night?

Yes. The mask cools down naturally after 20 minutes, becoming a comfortable, light-blocking sleep mask. Many customers wear it all night.


Q5: How is this different from a regular sleep mask?

A regular sleep mask only blocks light. Noctuli delivers warm steam therapy that actively relieves eye strain, hydrates dry eyes, reduces puffiness, and triggers your body's natural relaxation response — then continues to block light while you sleep.


Q6: What if it doesn't work for me?

We offer a 30-day money-back guarantee. If you don't love it, email us and we'll refund you — no questions asked, no hassle.